SOC 2 Academy: How Contractual Obligations Impact Confidential Information
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Understanding how contractual obligations impact confidential information is especially important in order to comply with confidentiality criteria 1.2, because in this new era of data privacy regulations, many organizations will be required to retain data for a certain period of time; however, knowing how long they have to retain that data can be tricky when clients start adding additional stipulations to confidentiality agreements. For example, let’s say that a business wants to partner with a service organization who is only required by law to retain their data for three years. Before partnering with the service organization, that business may stipulate that the service organization needs to retain the data for an additional two years. If this scenario happens with multiple clients, knowing which requirements apply to which sets of data is critical to avoid confusion, ensure that that data remains confidential, and is disposed of correctly.
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