SOC 2 Academy: Testing Your Incident Response Plan
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No plan works the way it’s supposed to without a little practice. An organization’s incident response plan might look perfect on paper, but what happens when a security incident actually occurs and it’s time to put that plan into action? The incident response team members might get confused or miss a critical step in the recovery process. To ensure that the incident response plan resolves the security incident as smoothly as possible, organizations should practice it at least annually.
Let’s look at the following scenario as an example. An organization wants to make sure that their incident response plan has all of the kinks worked out because they know that security incidents are unavoidable and want to be best prepared. They decide to hold an annual incident response training with their incident response team members where they review three possible scenarios: malware has attacked their network, an employee fell victim to a phishing attack, and a former employee stole sensitive data before resigning. While there is no telling if any of these scenarios will actually occur at that organization, having the incident response team members practice responding to different scenarios allows them to learn how to adapt the incident response plan to different situations.
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